Introduction to inflgiht service starts with illustrating the Premium Economy services. It sounds like the Business Class service in KA. Those serving equipments and etiquettes are more high-standard, like serving Champange, Amenity Kits and Almonds instead of peanuts to pax.
Would it be a difficult-to-easy way for the service training part? Seems the teaching flow is quite messy and made us confused.
And glad that we all pass the Food hygiene and Occupational Health and Safety computer-based assessments. More practical assessments and challenges on service-wise are coming.
Time to remember those brand new cart-top settings...
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